GROUP RESERVATIONS

Group Booking Application

  • STEP 1

    Please download the Group Booking Form

  • STEP 2

    Complete the form.

  • STEP 3

    Submit the completed form via the “Group Booking & Bus Drop-off Reservation” portal.

    • Please note that the reservation procedure must be completed in Japanese.

Please download the appropriate booking form below and follow the application process.

  • Bookings are accepted only from contracted travel agencies
  • Please note that the reservation procedure must be completed in Japanese.
  • Details will be provided after the group application process has been completed.

Cancellation of Group Booking

Cancellations must be processed through the “JUNGLIA Bus Drop-off WEB Reservation System.”

Please note that Bus drop-off reservation fees are non-refundable under the standard cancellation policy.

Final Participant Confirmation

Final participant numbers must be confirmed no later than 7 days prior to the visit date.

If this deadline falls on a weekend or Japanese public holiday, it will move to the previous business day.

Cancellation Fees

Cancellations made up to 7 days prior to the visit date are free of charge.

If the deadline falls on a weekend or Japanese public holiday, it will move to the previous business day.Cancellations made after this deadline will incur a 100% cancellation fee.

Changes to Participant Numbers After Final Confirmation

Reductions in participant numbers are not permitted after final confirmation.

If you wish to increase the number of participants, please contact the Group Booking Center.

Date Changes

Date changes must be processed through the “JUNGLIA Bus Drop-off WEB Reservation System.”

Changes Due to Typhoons or Severe Weather

If the park suspends operations due to severe weather, both ticket fees and Bus drop-off fees will be refunded.Refunds will also be provided in cases of force majeure, such as flight cancellations, suspension of public transportation, or major road closures. Please contact the Group Booking Center in such cases.

Post-Booking Process

  • STEP 1

    Amendments to Booking Details

    If there are changes to your booking details, please update them via your account page in the Bus Drop-off WEB Reservation System.

  • STEP 2

    Finalization of Participant Numbers

    Participant numbers must be finalized no later than 7 days prior to the visit date.

    If this deadline falls on a weekend or Japanese public holiday, it will move to the previous business day.

    Reductions in participant numbers are not permitted after final confirmation.If you wish to increase the number of participants, please contact the Group Booking Center.

  • STEP 3

    Arrival Procedures

    When arriving by Bus, please display the “Bus Drop-off Permit” in a clearly visible position on the vehicle.

    Please refer to the “Group Bus Arrival & Departure Guidelines” provided after booking confirmation for detailed instructions.

Arrival by Bus

There is no on-site parking available for buses.

Advance reservation of the designated Bus drop-off area is mandatory for all private Buses.Reservations must be made through the “JUNGLIA Bus Drop-off WEB Reservation System.”

  • Buses without prior reservation will not be permitted to enter the Bus drop-off area.
  • To ensure safety and smooth traffic flow, all Buses are required to follow the designated access route.Detailed instructions will be provided in the booking confirmation email.We appreciate your cooperation.

Bus Arrival Guidelines

Please follow the designated access route when arriving by Bus.Please note that the designated route may be updated depending on traffic conditions.

Designated Route for Bus Arrivals

All Buses must first report to the designated staging area (Arashiyama Observation Deck) at least 20 minutes prior to the reserved time.Entry to the staging area is permitted from 60 minutes before the reservation time.

  • Direct access to the Bus drop-off area without passing through the staging area is not permitted.
  • The Bus Drop-off Permit must be displayed in a position clearly visible from outside the vehicle.
Bus Drop-off Area Guide Map

Frequently Asked Questions

For frequently asked questions, please check here.

Frequently asked questions can be found here.

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