PRIVACY POLICY

1. Acquisition of Personal Information

The Company will acquire the following personal information

• Personal Information of customers acquired and used by the Company in connection with the provision of the services via online ticket service (hereinafter referred to as the "Service") or official websites and official applications (hereinafter collectively referred to as the “Official Sites/Applications”) for the facilities that the Company plans to operate or operates for promotional activities (hereinafter referred to as "Promotional Facilities")

  • Customer Contact Information

    • Name (Full name (Kanji, furigana))
    • E-mail address
    • Cell phone number
    • Postal Code
    • Address
    • Date of birth
    • Sex

  • ID and other account information Official Sites/Applications

    • ID and other account information
    • Login password
  • Usage history of the Service, including login history and purchase history used in the Service or Official Sites/Applications

• Information obtained in connection with the Company’s recruitment and human resources management

  • Information obtained in connection with recruitment activities

    • Name, contact information (e-mail address, etc.), employment history, and other information necessary for employee selection

  • Employee information obtained in connection with human resources management

    • Name, address, contact information (e-mail address, telephone number, etc.), bank account and other information necessary for payroll and labor management

• Personal Information obtained from business partners related to the preparation for opening or operation of Promotional Facilities

  • Name, company, department, position, contact information (e-mail address, telephone number, fax number), etc.

• Personal Information obtained from guests of the Promotional Facilities (including information obtained at the Guest Contact Center and Guest Relations and information obtained when making a reservation at SPA JUNGLIA).

  • Name (Full name (Kanji, furigana))
  • E-mail address
  • Cell phone number
  • Postal Code
  • Address
  • Date of birth
  • Sex
  • Other information

2. Uses of Personal Information

Except when permitted by law, the Company will use personal information only for the purposes listed below and purposes separately notified or publicly announced.

• Information acquired in Promotional Facilities planned to be operated or operated by the Company

  • Conclusion or performance of a contract for a transaction for the opening or operation of the Promotional Facilities
  • To provide information on the sale and delivery of tickets requested by customers, in the provision of the Service and related services.
  • To respond to various inquiries regarding the Promotional Facilities and to provide user support for the Service or Official Sites/Applications
  • To contact users regarding the Promotional Facilities, the Service, or the Official Sites/Applications
  • Marketing activities of the Promotional Facilities and preparation of statistical data for such marketing activities
  • Management, improvement and development of the Company’s products, services, events, facilities and equipment
  • To provide information on the Company's products, services, events, campaigns, etc., and to advertise and distribute e-mails
  • To carry out e-mail surveys on the Promotional Facilities.
  • Safety management, etc. of guests and staff at the Promotional Facilities and the safety management of the facilities and equipment etc.
  • Provision of other services related to or incidental to the Service and Official Sites/Applications
  • To confirm the identity of the user or to respond to inquiries based on laws and regulations as required for the operation of the Promotional Facilities, Service, and Official Sites/Applications
  • Contacting guests and providing first aid as necessary for the operation of the Promotional Facilities
  • To provide information on the Company’s activities (including sending or transmitting greeting cards, New Year's cards, etc.)
  • Provision of other information within the scope of this document, or receipt of requests for information or inquiries

• Information obtained in connection with recruitment activities and human resources management carried out by the Company

  • To provide information on recruitment by the Company or to receive applications or inquiries
  • Ongoing communication and provision of information about the Company by the Company to applicants or job offers
  • Personnel management and training after employment decision by the Company
  • Other purposes incidental to recruitment activities and personnel management by the Company

• Information obtained from business partners in connection with the preparation for opening or operation of the Promotional Facilities

  • Negotiate, enter into, or execute contracts for transactions for the opening or operation of the Promotional Facilities

• Information obtained from guests of the Promotional Facilities (including information obtained at the Guest Contact Center, Guests Relations, and information obtained at the time of reservations at SPA JUNGLIA)

  • To respond to various inquiries, consultations, and complaints regarding the Promotional Facilities, to contact guests, to contact guests regarding repairs, lost items, etc., to deliver items, and to provide other guest support (including identification necessary for such support).
  • To confirm the identity of guests and respond to inquiries based on laws and regulations as necessary for the operation of the Promotional Facilities
  • To ensure the safety of guests and staff at the Promotional Facilities and to safely manage the facilities and equipment
  • To contact guests and provide first aid to guests as necessary for the operation of the Promotional Facilities
  • To respond to reservations made at SPA JUNGLIA, to provide services, to contact guests, and for other purposes incidental thereto.

3. Management of Personal Data

The Company will take necessary and appropriate measures to prevent leakage, loss, or damage of personal data. In addition, the Company will provide necessary and appropriate supervision of its employees to ensure the safe management of personal data, and if the Company outsources all or part of the handling of personal data to an outside contractor, we will provide necessary and appropriate supervision of the outsourced company.

4. Provision of Personal Data to Third Parties

• The Company will provide the personal information provided by users to Katana Force LLC, the system licensee for the Service, and the user agrees to this. Please refer to their Privacy Policy (https://katana-force.com/privacy) for more information on the handling of personal information by Katana Force LLC.

• The Company will not provide personal data to third parties except as provided in the preceding paragraph, with the prior consent of the individual concerned, in accordance with laws and regulations, or as otherwise permitted by law.

5. Joint Use

Within the scope of the purposes of use stated in “2. Uses of Personal Information” above, there are cases in which the Company may share personal contact information such as names, addresses, telephone numbers, and e-mail addresses with its affiliated companies. In such cases, the Company will be responsible for the management of personal data.

6. Requests for notification of purpose of use, disclosure, correction, suspension of use, etc. of personal data

When the Company receives any of the following requests from a user regarding his/her personal information in the Company’s possession, the Company will respond to the request in accordance with the provisions of the Personal Information Protection Law after confirming that the request was made by the person himself/herself or his/her representative.

• Notification of the purpose of use
• Disclosure of personal data in the Company’s possession that identifies the person in question
• Correction, addition, or deletion of personal data in our possession that identifies the person in question
• Suspension of use, deletion, or cessation of provision to third parties

7. Contact for Inquiries

If you have any questions regarding this policy or its handling, please contact us below.

For all Privacy Policy matters:

privacy@japan-entertainment.co.jp

8. Changes to this Policy

The Company may change this policy from time to time as necessary.
Any changes to this policy will be posted on this website.

9. Company Address and Representative

Address:

1-19-24 Ohnaka, Nago City, Okinawa, Japan

Representative:

Takeshi Kato

10. Use of External Services

In order to improve the quality of this website, the Company uses Google Analytics by Google, Inc. Google Analytics uses cookies to collect and analyze access logs without including Personal Information.

For more information on how Google Analytics collects and processes your information, please see the Google Analytics Terms of Service (https://marketingplatform.google.com/about/analytics/terms/jp/) and the Google policies and terms and conditions (https://policies.google.com/?hl=ja).

If you wish to refuse the collection and analysis of access logs, please use the Google Analytics Opt-Out Add-on.
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